Frequently Asked Questions

Everything you need to know about shopping with Ach Direct Debit.

What payment methods do you accept?

We specialize in secure ACH direct debit payments, but we also accept major credit cards, PayPal, and Apple Pay for your convenience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Processing times may vary during peak seasonal launches.

What is your return policy for fashion items?

We offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, intimates and earrings are final sale.

How do I track my shipment?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

How do I ensure I choose the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different garment cuts.